At eSIM Outlet, we are committed to protecting your privacy and ensuring the security of your Personal Identifiable Information (PII). This Privacy Statement outlines how we collect, use, store, and protect your data when you visit our website (www.esimoutlet.com) or use our services.

1. Collection of Personal Identifiable Information (PII)

We may collect the following types of PII to provide and improve our services:

• Contact Information (e.g., name, email address, phone number)
• Payment Details (processed securely via encrypted payment gateways; we do not store full credit card information)
• Device & Usage Data (e.g., IP address, browser type, eSIM activation details)
• Travel-Related Information (e.g., destination country, data plan preferences)

This information is collected when you:

• Place an order or create an account
• Subscribe to our newsletter or promotions
• Contact customer support
• Use our website (via cookies and analytics tools)

2. Use of Personal Data

Your PII is used for the following purposes:

• Order Processing & Account Management – To fulfill purchases, activate eSIMs, and provide customer support.
• Communication – To send transaction confirmations, service updates, and promotional offers (you may opt out anytime).
• Security & Fraud Prevention – To verify transactions and protect against unauthorized activity.
• Website Improvement – To analyze user behavior and enhance site performance.

We do not sell, rent, or trade your PII to third parties for marketing purposes.

3. Data Storage & Security

• All PII is stored on secure, encrypted servers with restricted access.
• Payment data is processed via PCI-DSS compliant gateways (e.g., Stripe, PayPal).
• We retain PII only as long as necessary for legal, operational, or billing purposes.

4. Use of Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Essential Cookies – Enable core functions (e.g., shopping cart, login sessions).
• Analytics Cookies – Track website traffic and user behavior (e.g., Google Analytics).
• Marketing Cookies – Deliver personalized ads (you may opt out via browser settings or our cookie banner).

By using our site, you consent to cookies unless you disable them. Note that blocking cookies may affect website functionality.

5. Third-Party Services

We may share PII with trusted third parties only for:

• Payment processing
• Fraud detection
• Customer support platforms
• Analytics and marketing services

All third parties are contractually obligated to protect your data and comply with privacy laws.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your PII.
• Opt out of marketing communications.
• Request data portability or restrict processing.
• Lodge a complaint with a data protection authority.

To exercise these rights, contact us at support@esimoutlet.com.

7. Updates to This Privacy Statement

We may update this policy periodically. Changes will be posted on our website with an updated effective date.