Terms and Conditions

Welcome to eSIM Outlet! These Terms and Conditions govern your use of our website (www.esimoutlet.com) and the purchase of our eSIM products. By accessing or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our website.

1. General Terms

1.1 Eligibility

  • You must be at least 18 years old or have legal guardian consent to purchase and use our eSIM products.``
  • By placing an order, you confirm that all provided information is accurate and complete.

1.2 Account Registration

  • Creating an account may be required for certain purchases.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

1.3 Prohibited Activities

You agree not to:

  • Use our services for illegal purposes or fraud.
  • Resell or redistribute eSIMs without authorization.
  • Attempt to bypass security measures or disrupt website functionality.

2. eSIM Purchases & Usage

2.1 Product Availability

  • eSIMs are subject to regional availability and network coverage.
  • We reserve the right to modify or discontinue products without prior notice.

2.2 Activation & Validity

  • eSIMs must be activated within the specified timeframe (if applicable).
  • Data plans expire after the validity period, and unused data will not be refunded.

2.3 Device Compatibility

  • It is your responsibility to ensure your device is eSIM-compatible and unlocked.
  • We are not liable for connectivity issues due to incompatible devices.

3. Payments & Refunds

3.1 Pricing & Currency

  • All prices are listed in USD (or local equivalent) and subject to change.
  • Taxes or fees (if applicable) will be displayed at checkout.

3.2 Refund Policy

Refunds are only issued if:

  • The eSIM is defective or fails to activate.
  • A duplicate purchase was made in error.

No refunds are provided for:

  • Expired or partially used eSIMs.
  • User error (e.g., incorrect purchase, device incompatibility).

3.3 Chargebacks & Disputes

  • Unauthorized chargebacks may result in account suspension and legal action.

4. Intellectual Property

All website content (logos, text, graphics) is owned by eSIM Outlet and protected by copyright laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

5. Limitation of Liability

eSIM Outlet is not liable for:

  • Network outages or coverage limitations by third-party providers.
  • Damages arising from misuse of eSIMs.
  • Indirect losses (e.g., missed flights, business interruptions).

6. Privacy & Data Security

  • Your personal data is handled per our Privacy Policy.
  • We implement security measures but cannot guarantee absolute protection against cyber threats.

7. Termination

We reserve the right to suspend or terminate access to our services for violations of these terms.

8. Governing Law & Disputes

  • These terms are governed by the laws of Victoria, Australia.
  • Disputes will be resolved through negotiation or arbitration before legal action.

9. Changes to Terms

We may update these terms periodically. Continued use of our services constitutes acceptance of changes.