eSIM Troubleshooting Guide
Solve common issues with your eSIM activation, connectivity, and performance.
Common eSIM Issues
Activation Problems
- eSIM QR code not scanning properly
- Error message during activation process
- "Invalid activation code" error
- Activation appears successful but no service
- Device says "eSIM not supported"
Connectivity Issues
- No signal or "No Service" message
- Intermittent connection drops
- Unable to connect to mobile data
- Slow data speeds or poor performance
- Cannot make/receive calls with eSIM
Settings & Configuration
- APN settings issues
- Data roaming not working
- Unable to set default line for calls/data
- Cannot find cellular settings for eSIM
- Device not showing eSIM as an option
Activation Troubleshooting
Connectivity Troubleshooting
Device-Specific Solutions
Need More Help?
Contact Customer Support
Our dedicated support team is available 24/7 to help resolve any eSIM issues.
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Frequently Asked Questions
Browse our comprehensive FAQ section for answers to common questions.
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Installation Guides
Step-by-step instructions for installing our eSIMs on different devices.
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