User Data Deletion

Information about how to request deletion of your personal data

User Data Deletion Policy

At eSim Outlet, we respect your right to privacy and control over your personal data. In compliance with various data protection regulations including GDPR and CCPA, we provide a straightforward process for you to request the deletion of your personal information from our systems.

How to Request Data Deletion

To request the deletion of your user data, please visit our Support Center and submit an enquiry with the following information:
Category: User Data Deletion Request
Information to include:
  • Your full name
  • Email address associated with your account
  • Brief reason for deletion (optional)

What Happens Next

Upon receiving your request, our team will:
  1. Verify your identity to ensure the security of your data
  2. Process your deletion request within 30 days
  3. Send you a confirmation email once your data has been deleted
  4. Provide you with a record of what information was removed from our systems

Data Retention Exceptions

Please note that certain information may be retained for specific legitimate business or legal purposes, such as:
  • Completing transactions you have requested
  • Financial records required by law
  • Information needed for legal disputes or compliance obligations
  • Aggregated, anonymized data that cannot identify you personally

Need Additional Help?

If you have any questions about data deletion or other privacy concerns, please visit our Support Center for assistance.